About Us

Victoria James offers a prestigious private, and corporate, concierge service. Our range of services extends from confidential executive assistance to property management and professional concierge services, each designed to give you back precious time in your day.

Our ethos at Victoria James is that we always go the extra mile for every client and pay the utmost attention to every detail. With years of experience in Property Management, Event Management and Executive Assistant roles we have the knowledge and expertise needed to deliver high quality service, on time.

As a team we focus on using our knowledge to build relationships and connect people with the right services, managing every step of the process on your behalf. Our directory of known and trusted contractors gives you access to the best, most reliable and trusted service providers, enabling prompt and efficient solutions for our clients.

Victoria James has been established for 10 years and enjoys an unrivalled reputation for the bespoke – and discreet -service it provides to its discerning clients. Based in Ascot and Fetcham, we are primarily in Berkshire, Surrey and London whilst also working throughout the UK and internationally.

The Head Office team combines a wide range of professional experience, united in a desire to build long-lasting relationships with our clients to successfully deliver exceptional service, and we are proud to have been recognised as ‘Best Luxury Concierge Service 2023’ (UK).

Each of our Lifestyle Managers has worked as a PA/EA and as well as having a deep understanding of the role and its requirements, they are also adept at working alongside existing members of your team as required. Managing both private and corporate clients, small households and large international corporations, we can tailor our services to meet your needs.

Winner Best Luxury Concierge Service in the UK 2018, 2019, 2023

To get to know us more please see our blog.

Victoria James is delighted to be a member of The UK Association of Virtual Assistants and the Property Redress Scheme. We are also proud sponsors of a very worthwhile local charity; Christopher's Smile - a charity that strives to make a difference to children with cancer.

Find out what Victoria James Concierge can do for you.

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Luxury Lifestyle Awards 2023Luxury Lifestyle Awards 2019Luxury Lifestyle Awards 2018

WINNERS 2023, 2019 & 2018 - Luxury Lifestyle Awards, Best Luxury Concierge Service, UK