Clare Barry
Founder / Director
Clare Barry is the director of Victoria James Concierge, bringing over 25 years of expertise in luxury concierge services. Known for her exceptional dedication and discretion, Clare has built a reputation for crafting personalised, seamless experiences for her clients, which include global CEOs, directors, and high-profile individuals. Her career in high-end service has been marked by her commitment to understanding and anticipating clients’ unique needs, ensuring every detail is handled with the utmost professionalism. Under her leadership, Victoria James Concierge continues to thrive as a premier concierge service, renowned for its unparalleled attention to detail and dedication to client satisfaction.
Tracey McDermott
Senior Lifestyle Manager
Tracey has been a dedicated team member for over eight years, bringing a wealth of expertise from her extensive experience in the luxury industry. Her deep knowledge and commitment have been invaluable assets to the company, contributing to our success and growth. Outside of work, Tracey is passionate about spending quality time with her family and exploring new destinations around the world. Her love for travel and new experiences enriches her perspective, making her an inspiring and cherished colleague.
Gemma Chermside
Lifestyle Manager
Gemma is a highly committed team member who specialises in delivering personalised support to a select group of clients. Her keen focus on understanding and meeting each client’s unique needs ensures outstanding service and fosters strong, trusted relationships. With a background in property management, Gemma expertly oversees clients’ property portfolios, combining professionalism with meticulous attention to detail. Her dedication makes her an invaluable asset to the team, consistently enhancing client satisfaction and upholding the company’s reputation for exceptional, tailored service.
Sarah Clark
Lifestyle Manager
Sarah is a highly skilled Lifestyle Manager known for her ability to curate exceptional experiences tailored to individual client needs. With a strong focus on delivering personalised service, she adeptly manages a wide range of lifestyle services, from event planning to daily logistics. Sarah’s attention to detail and proactive approach ensure that every aspect of her clients’ lives is well-coordinated and stress-free. Her passion for creating memorable experiences and her commitment to excellence make her an invaluable asset to our team, helping clients enjoy a seamless and enriched lifestyle.
Charlotte Elliott
Lifestyle Manager & Marketing
Charlotte brings over six years of marketing expertise to the team, with five dedicated to our company. she not only manages our brand’s marketing efforts but also crafts tailored strategies for our clients. With a comprehensive approach, she oversees everything from digital presence to campaign execution, ensuring that both our company and our clients achieve impactful results. Based in Geneva, Switzerland, she leads all marketing initiatives, from managing our online presence to overseeing client social media and more. Charlotte’s extensive experience and focus on our Swiss clientele, make her an invaluable part of our team, driving impactful results and strengthening our presence in Switzerland
Sasha Worthington
Travel Manager
Sasha’s expert luxury travel services provide bespoke experiences tailored to your every need. With an unparalleled eye for detail and access to the most exclusive destinations, Sasha ensures each journey is seamless, unique, and unforgettable. Whether you’re dreaming of a private island retreat, a cultural city escape, or a luxury cruise, her personalised approach guarantees a trip designed perfectly for you. Trust Sasha to turn your travel dreams into a reality with sophistication and style. Whatever you travel requirements are Sasha is on hand to help you.
Find out more about us
Victoria James Concierge is a premier provider of private and corporate concierge services, offering an elite range of solutions designed to save our clients time and enhance their quality of life. With over a decade of experience, we specialise in comprehensive executive assistance, meticulous property management, and tailored concierge support that goes above and beyond traditional expectations. Based in Ascot and Fetcham, we proudly serve clients across Berkshire, Surrey, London, and extend our reach throughout the UK and internationally.
Our reputation is built on delivering exceptional and discreet service to a discerning clientele, from high-profile individuals and executives to international corporations and private households. Our award-winning team is dedicated to establishing long-lasting relationships, understanding each client’s unique needs, and exceeding expectations with every interaction.
At Victoria James, we are committed to connecting our clients with the best, most reliable service providers. Our extensive network of trusted contractors allows us to manage every aspect of a client’s requirements efficiently and effectively, whether they need specialised support, project coordination, or seamless lifestyle management. Each member of our team brings invaluable experience as a PA/EA, giving them an innate understanding of the role’s demands and the ability to integrate smoothly with any client’s existing team.
Having been recognised as the ‘Best Luxury Concierge Service’ in the UK in 2018, 2019, and 2023, we pride ourselves on a high level of personalised support and our unwavering attention to detail. We strive to continually set new standards in luxury concierge, ensuring our clients’ needs are met with integrity, reliability, and a commitment to excellence.
